5.0
Based on 133 Reviews
John Curtis
John Curtis
November 23, 2023

Excellent service. Very quick to respond, very polite staff, reasonable pricing. I would thoroughly recommend them.

Clare Donovan
Clare Donovan
November 22, 2023

Very efficient and helpful from initial call and arranging a visit the next day through to replacing the lock. When arrived, the lock was replaced within 10 minutes. Thanks.

Neil Florey
Neil Florey
November 20, 2023

Great service, came out within 25 mins of call, done a fantastic job! Well recommended and will definitely use again should the need arise!

Alan Lee
Alan Lee
November 11, 2023

James, was excellent! Came within an hour and sorted our problem out. Cannot recommend highly enough

Chrissy Bray
Chrissy Bray
November 5, 2023

Really responsive and great service. Had a small issue with my lock the following week and it was sorted the following day. Highly recommend!

Cliff William
Cliff William
November 3, 2023

5 star service This is the second time I’ve used Jamie and as previously he arrived when promised , assessed the job and made our house secure again swiftly and no fuse and I even didn’t have to make the mandatory tea or coffee. Great job Top man Thoroughly recommend

Tania Steele
Tania Steele
October 25, 2023

Fantastic service. Very quick to respond to a fairly urgent call out. Work was done neatly and speedily. Would definitely use again. Thank you James and Jack.

Julie Mead
Julie Mead
October 19, 2023

Fantastic service, friendly, professional and efficient! Brilliant!! Thank you.

Stephen Smith
Stephen Smith
October 2, 2023

Fantastic same day service. This company deserves to be successful and I thoroughly recommend them. James was able to fix our key problem at a decent price. Thank you.

John Golding
John Golding
September 7, 2023

Professional , courteous, local and extremely swift service . Thoroughly recommend James

Michael Parkinson
Michael Parkinson
August 29, 2023

Amazing service, quick chat on the website, turned up within an hour, job done in 15 minutes. Thank you James.

Jenny Carroll
Jenny Carroll
August 20, 2023

Lockout 24/7 came to my rescue! on a Sunday during a World Cup game! Was with me in no time and let me into the house in minutes! Thank you so much!

Jazmine T
Jazmine T
August 19, 2023

Thank you for saving me not once but twice over the years from locking myself out.!Andy's prompt, professional and honest and would highly recommend.

Liz Maclean
Liz Maclean
August 17, 2023

First class service! We were in a tricky situation and James resolved it quickly and efficiently. He is a first class locksmith and we will definitely be using him again when needed. Strongly recommended.

Jason Haigh
Jason Haigh
August 17, 2023

James was great, and provided an excellent service despite some confusion caused at our end. Thanks and I would definitely call on him again!

Susan Shepherd
Susan Shepherd
August 10, 2023

The best ever what a first class job by James very professional and friendly expert advice if ever you need a locksmith James is your man we cannot recommend him highly enough

Amy Lane
Amy Lane
August 7, 2023

Have used James services numerous times and is always friendly and helpful, always speedy service. Would definitely recommend.

Chelsea Feltham-Williams
Chelsea Feltham-Williams
July 23, 2023

Amazing service. Requested a quote on checkatrade. James phoned within a few minutes to quote and arrange a visit. James came within 2 hours, was very friendly and polite. The job was finished within half an hour. Would definitely recommend

Jane Brady
Jane Brady
July 21, 2023

James came to change locks at short notice. He is professional and knowledgeable and worked very hard on a difficult job! He is polite, approachable and I would highly recommend him. Thank you James for all your effort and going over and above what was expected in sorting out my door locks. This is very much appreciated!!

Keith Attwood
Keith Attwood
July 14, 2023

Quick and efficient solution to a broken lock

Anjum Elahi
Anjum Elahi
July 12, 2023

Great job, carried out swiftly and in a courteous and professional manner. Would recommend in a heartbeat.

Rich Hume
Rich Hume
July 11, 2023

This is probably the most reliable service I have found over 20 yrs of using numerous locksmith’s in our local community,always a good friendly service & excellent rates keep going with the work guys thanks Richard Hume

Brian charles Baldry
Brian charles Baldry
July 10, 2023

Lovely thanks you 😘

Jason Wilder
Jason Wilder
July 6, 2023

Thanks for coming out and getting me into my property. Really great service polite, professional and quick response. Also got advice about some lock upgrades which I will be booking, thanks again.

David Forster
David Forster
June 9, 2023

Responded very quickly. We were very impressed with the service from James and would definitely use him again if required.

Adam Palmer
Adam Palmer
June 9, 2023

Great service and good to deal with. I’d fully recommend.

Oliver Gregory
Oliver Gregory
June 9, 2023

Used this service a few days ago. Super speedy service, competitive prices and great customer service. Would recommend 10/10

Kathryn Warren
Kathryn Warren
May 10, 2023

Fab service, and great communication. Lock on front door fixed super quick. Thank you

Louise Martin
Louise Martin
May 2, 2023

Fantastic work. Reliable and very quick. Would definitely recommend and use again. Thank you James.

Estelle Webster
Estelle Webster
April 28, 2023

Helped my mum get back into her house. James arrived in the time he said he would, and changed the locks on front and back door. Five keys for each and service with a kindly smile, is positive enough for me and mum. The communication we had to book this job was honest and clear, and it was no problem paying by card for the job although I wasn’t present. Thank you James

Lisa Davies
Lisa Davies
April 23, 2023

My poor old neighbour got locked out last night late, rang local locksmiths who where their in under half an hours and sorted within 5 minutes very friendly and kind man would definitely recommend this locksmith Excellant

Robert Webb
Robert Webb
April 18, 2023

Within 12 hours a locksmith was sent to change my locks front and back. Excellent work and very helpful with my questions.

Joanne Devoti
Joanne Devoti
March 2, 2023

Excellent service, very prompt reply to enquiry, and was with me the same day. Very professional, polite and helpful, would use again and highly recommend

Rebecca Black
Rebecca Black
February 25, 2023

Excellent service, late on Saturday night. Very good price, helpful and worked quickly- with a one year warranty. Would recommend.

Dean Brentnall
Dean Brentnall
February 24, 2023

Fixed my mums locks at short notice , jack was a very knowledgeable young man and very reasonable price

Rebecca Hart
Rebecca Hart
February 13, 2023

Professional service. Fully fixed first time with a one year guarantee. Gentleman who came out to me was polite, friendly, very knowledgeable and a very tidy worker. Would fully recommend

Diane Goode
Diane Goode
February 10, 2023

Very happy 😊 they did a brilliant job, would definitely recommend if your having problems with your door locks.

Anthony Chamberlain
Anthony Chamberlain
February 4, 2023

Thank you very much. Very fast and professional. Honest and clear with pricing. Would highly recommend. Many Thanks

Mr Clements
Mr Clements
January 26, 2023

Great service this afternoon when we needed them. Fast and professional. Absolutely recommend.

Louise Smith
Louise Smith
January 21, 2023

An excellent service from Jack. Within 90 minutes of my call my lock was replaced. Friendly and reliable. Would definitely recommend this service.

John Newman
John Newman
January 20, 2023

excellent service - thank you

steven moggridge
steven moggridge
January 17, 2023

Exceptional service, highly recommend. Fitter arrived within 1 hour of my initial call and work carried out in a courteous and friendly manner with no mess.

Catherine Nawagamuwa
Catherine Nawagamuwa
January 12, 2023

I used Lockout 24/7 a few months ago when I locked myself out of the house! John was with me within 45mins and he was so friendly and sorted everything in seconds. I have used them since and will continue to do so… highly recommend.

Graeme Douglas
Graeme Douglas
January 11, 2023

Really prompt service after I became locked in. James arrived within 20 minutes and after another 5 minutes had opened the door. Polite and professional service, would definitely recommend him. Saved the day!

Tina Torres
Tina Torres
January 10, 2023

Swift and accomodating service.. fully recommend

Mark JH
Mark JH
January 10, 2023

Quick response and repair. Thanks

Jan L
Jan L
December 28, 2022

Quick, efficient, and polite. I would recommend, I wanted a local company.

Julian Gardener
Julian Gardener
December 19, 2022

I called James because I was moving into a new property and wanted the locks changed in case there were any stray keys about. He visited on time and discussed the various options for the front door and garage door. There was no hard sell, James made some sensible suggestions that met our budget. The work was quickly done and an invoice and guarantee given on the spot. Shortly afterwards I had an issue closing and locking the garage door and called James. We agreed it was probably not a lock issue but I was worried about not being able to lock the garage which was full of stuff from my move. James quickly arrived and after a brief inspection we agreed it was a door issue and not the lock but he fixed it for me anyway and did not charge me. At all times James was polite, professional and very easy to deal with. Happy to recommend.

David Gowers
David Gowers
December 12, 2022

Very quick to attend emergency callout and got us back in the house. Solved the problem and replaced the faulty part during the same visit. Priceless

Neil Ashenden
Neil Ashenden
December 3, 2022

Very polite, prompt, and knew their stuff. Would definitely recommend them.

Willcox Gibberd
Willcox Gibberd
December 3, 2022

Great prompt service, clear about what he could do and costs. Would recommend.

Lee Hockley
Lee Hockley
December 1, 2022

Called James told him of problem he booked me in straight away and he's son was on my door step at 8am job done quickly with no fuss and no mess . A good reliable family small company of which there is far too few about .

SARAH BARTLETT
SARAH BARTLETT
November 17, 2022

Excellent fast service very reasonably priced,Jack was so good 😊 will definitely recommend Thank you for saving the day !

Rosa Gill
Rosa Gill
November 10, 2022

Really prompt and efficient service. Much appreciated.

Christine Southgate
Christine Southgate
November 8, 2022

Professional friendly service from James and Jack and everything went well from beginning to end. Thank you for renewing my faith in good old fashioned service and customer care. Would highly recommend.

Megan Sinkinson
Megan Sinkinson
October 31, 2022

Very happy with the service provided. Came to fix my lock at the earliest opportunity and the lock was fixed within the hour.

stanislaw grelecki
stanislaw grelecki
October 19, 2022

Realy polite and solved my lock problem swiftly. I would highly recommend this company to anyone that needs a locksmith. Thank you

Ben Sayers
Ben Sayers
October 10, 2022

I spoke to James about changing some locks on my van. Very quick and professional serice and at a very good price. Highly recommended.

Kevin Sowdon
Kevin Sowdon
September 26, 2022

This was a short notice job quickly responded to and came out the next day. Work completed in a short time. Very good work and communications. I would recommend this locksmith. 10/10

Jon Newbery
Jon Newbery
September 26, 2022

Great service, quick, friendly and work carried out was perfect. Highly recommend.

Julia Martin
Julia Martin
September 16, 2022

Thank you so much, what a professional company. Very polite from telephone conversation to completion of job. Would highly recommend lockout 24/7.

Abigail Lovelock
Abigail Lovelock
September 7, 2022

Called this company when removal men snapped the key in the front door as I was moving out, obviously it was an emergency and James came out very quickly, replaced the lock in a quick and professional manner. Would definitely recommend.

Sally King
Sally King
September 5, 2022

Amazing service and workmanship, would 100% recommend

Beverley Shilton
Beverley Shilton
August 5, 2022

Great service, kept me updated when he was due to arrive. Price quoted as he went so no surprises, tidy worker and carrying parts helps get job sorted on the day. Very friendly and reliable. Would use again and would recommend.

Darren Bolton
Darren Bolton
July 16, 2022

Could not recommend enough great service and quick.

Lee Cockburn
Lee Cockburn
July 15, 2022

Really great experience all round. Made a call and was able to get to me within 2 hours. Very friendly and really knew his stuff, would highly recommend. 5*service

Suzanne Weller
Suzanne Weller
June 16, 2022

Service with a smile. The work was completed quickly with no fuss. Strongly recommend this company

Julie Bartlett
Julie Bartlett
June 1, 2022

James is such a friendly guy, returned all messages promptly and came and did a super job, would highly recommend 😊

Brendan Caldeira
Brendan Caldeira
May 23, 2022

Really pleased with the service. Turned up within couple of hours as said. Fixed the problem locks in no time and at such a good price and a bit of friendly banter thrown in for free. Would highly recommend James and his son.

Chloe Ferguson
Chloe Ferguson
May 9, 2022

Had someone come out to my brothers flat as his key had snapped in the lock. Arrived on time, and exactly the price he quoted on the phone. Really happy and will definitely be recommending.

Lydia Caroline
Lydia Caroline
May 9, 2022

Really quick response to my messages. Turned up got the job done, were clear in their communication, quick in their work and nice and friendly to have in the house.

Jake Mair
Jake Mair
May 7, 2022

Very fast, extremely friendly service. Came out less than 24 hours later to change the locks on our new property. Highly recommended. Thank you.

Alex Mair
Alex Mair
May 6, 2022

Excellent friendly service, call out time was brilliant, fixed the lock on our patio doors, better than original fitting. Many thanks for helping out where others couldn't/wouldn't. Thoroughly recommend.

Steven O'Keeffe
Steven O'Keeffe
May 3, 2022

James turned up quickly. He was open about the costs and fixed our patio doors. James was friendly and professional and I would recommend him to anyone who needs help with anything lock related. Thanks

Diane Fitzgerald
Diane Fitzgerald
April 28, 2022

Came out quickly and were very professional. Did an excellent job. Highly recommended

Alan Barnes
Alan Barnes
April 23, 2022

Friendly, courteous and punctual. I would not hesitate to use again in the future.

phillip shears
phillip shears
April 17, 2022

Such a great service I was over 60miles away from them and they still came to help me get in my mk 5 golf thanks guys

Kirsty Patterson
Kirsty Patterson
April 4, 2022

Needed a locksmith in a hurry after my key wouldnt work in my front door, after getting a recommendation for this company, their locksmith turned up within 30 minuets and got me in my front door with no problems at all, he was professional and explained all my options to me, and offer a great price for a replacemnt lock. Would highly recommend.

Katie Murray
Katie Murray
April 1, 2022

Amazing! Such a lovely guy and so helpful. He was with us within 5 minutes and literally took seconds to solve our problem. We were very thankful. Would definitely recommend

Michelle Elliott
Michelle Elliott
March 17, 2022

Had to call upon the A team James and Jack on a few occasions in the past. Always guaranteed a quick, trustworthy and reliable service at a fair price. (Oh and not to mention a few jokes thrown in for good measure!! ) Just recently recommended to a very elderly neighbour. I wouldn’t hesitate to recommend every time

Jeilani Muhidin
Jeilani Muhidin
March 2, 2022

I’ve used them previously very fast and reliable would recommend and fair price

Sam Bilbie
Sam Bilbie
February 8, 2022

***** BRILLIANT***** Great, fast communication and service and a really nice Guy, Highly recommend.

Daniel Simpson
Daniel Simpson
February 5, 2022

James was very professional, he changed my lock to a high standard, and made me feel very re-assured throughout. I would definitely use him again.

Pete Jarvis
Pete Jarvis
January 24, 2022

Very prompt. James arrived 2 hours after call as he said he would. All work carried out quickly and in a professional manner. Also gave sound advice on another security issue at no extra charge. No hesitation in recommending or using again.

Trevor Lynn
Trevor Lynn
January 13, 2022

Hi, thanks Jack great service, phoned about 3.30 and James arrived around 4 with all the new parts, sorted by 4.45. Exactly what you need to feel safe. Many thanks

Mark Lee
Mark Lee
January 8, 2022

Brilliant service , very quick to attend and sort out our problems with very reasonable costs

gemma donaldson
gemma donaldson
January 6, 2022

James did an excellent job! Super quick and really professional . Would certainly recommend him to anyone.

Paul Marks
Paul Marks
December 13, 2021

Very quick to respond & attend. Good info from James. Jack carried out the work, was friendly & done a good job. Very impressed. Well run family business. Thank you.

Carl Gosling
Carl Gosling
November 15, 2021

We were really impressed with the service we received by Jack. He came out to us very quickly, did the works we required without any problems, answered all our questions and was very friendly. We would definitely use this company again in future should we require a locksmith

John Vicary
John Vicary
October 11, 2021

Turned up within 10 minutes of calling and sorted the lock very promptly, could not fault the service of James and his son.

Simon Compton
Simon Compton
October 8, 2021

Brilliant service, called yesterday needing my front door locks changing by 10am today all done. Very professional, would recommend.

DScatty
DScatty
September 28, 2021

Very pleased with the locksmith's response and he was professional and helpful. One lock I needed he ordered and came out to fit just a couple of days later. Very pleased and would recommend him.

Carol Tye
Carol Tye
September 25, 2021

Thank you to James and his son, who came out to change all the locks when I moved into a new house recently. Quick, efficient and professional service. Would definitely use again.

julie paul
julie paul
August 27, 2021

I locked myself out today and thank goodness these guys were the first call I made. Quoted a price and said they would arrive in 30 minutes which they did and in no time I was back in the house. Excellent, efficient, friendly father and son team. I’ve stored their number in my phone in case of another lock emergency. Certainly my go to in the future.

Susan Spinks
Susan Spinks
August 20, 2021

Excellent professional and polite service. Within 3 hours James and Jack had replaced the lock in my uPVC conservatory door and repaired another door that was difficult to open. Would definitely recommend.

Carol Ornstein
Carol Ornstein
August 20, 2021

Was very impressed, very good service.