Lockout 24/7 Frequently Asked Questions About Our Services
James and Jack are your local Essex-based locksmiths, and we are ready to assist you. Our name, Lockout247, reflects our commitment to being there for you 24 hours a day, 7 days a week, 365 days a year. If you have any other questions not covered here, please feel free to contact us.
Cost and Availability
Q: How much do you charge?
We understand the importance of transparent pricing. When you contact us, we will ask for some details about your situation to provide an accurate quote. Our charges vary depending on the specific service required, time of day, and location. We strive to offer competitive rates for emergency call-outs and prioritise getting you back inside your property quickly and safely.
Q: How quickly can you get here?
We know that lockouts and security issues cannot wait. Our team is dedicated to providing rapid response times. We usually aim to arrive at your location within 30 minutes of your call.
Q: Do you offer 24/7 emergency services?
Absolutely. As our name suggests, we are available 24 hours a day, 7 days a week, including holidays. Whether you are locked out late at night, accidentally dropped your house keys down a drain, or your keys have been stolen and you have an urgent security concern, you can rely on us to be there when you need us most.
Services and Expertise
Q: Can you open my locked car/house?
Yes, we specialise in gaining entry to locked vehicles and properties. Whether you have misplaced your keys, they have been stolen, or the lock is simply malfunctioning, we have the tools and expertise to get you back inside quickly and without causing damage.
Q: Can you change/repair my locks?
Absolutely. We offer a comprehensive lock change and repair service. If you want to upgrade your security, have recently moved home, relocated your business, or experienced a break-in, we can provide expert advice and install new locks that meet your specific requirements.
Q: Can you install new locks?
Yes, we can. Whether you are fitting a brand-new door or looking to enhance the security of your existing property by replacing your locks, we can supply and install a wide range of high-quality locks to suit your needs and budget.
Trust and Professionalism
Q: Are you a certified locksmith?
Yes, we are fully certified and accredited locksmiths. Our team members undergo rigorous training and hold recognised industry qualifications, ensuring that we adhere to the highest standards of quality and professionalism.
Q: Are your services guaranteed?
We stand behind the quality of our work. Our services come with a guarantee, giving you peace of mind that we will complete the job to your satisfaction.
Q: Do you have insurance?
Yes, we carry comprehensive insurance coverage. This protects you in the unlikely event of any accidental damage occurring during our work.
Your security and peace of mind are our priorities. You can trust Lockout247 to provide reliable, professional locksmith services.
Other Common Questions We Are Asked
Q: Do I need to replace my lock, or can it be repaired?
The answer depends on the specific issue with your lock. We can often repair a damaged or malfunctioning lock, saving you the cost of a new lock replacement. However, if the lock is severely damaged, outdated, or compromised, we recommend replacing it for enhanced security. We will always provide an honest assessment and advise you on the best course of action.
Q: What type of locks do you recommend for my property?
We offer a wide range of locks to suit different properties and security needs. Our team can assess your property and provide recommendations based on factors such as the type of door, location, and desired level of security.
Q: Will I get any spare keys with a new lock?
Yes, new locks typically come with a set of spare keys. We can also cut additional keys if required.
Q: How can I prevent lockouts in the future?
There are several steps you can take to reduce the risk of lockouts. These include leaving a spare key with a trusted neighbour or friend, using a key safe, or considering smart lock technology. We are happy to discuss these options and help you find the best solution for your needs.
At Lockout247, we understand that every situation is unique. We are here to answer any questions you may have and provide tailored advice to ensure your security and peace of mind.
Feel free to contact us if you have any questions about our locksmithing services that are not covered in our FAQs. We are happy to answer your questions and find a solution to meet your needs.